Frequently Asked Questions
How long does it take to process and ship orders?
All shipments are shipped via USPS. Standard shipments are processed within 1-2 business days, and shipped within 3-5 business days. Express shipments are processed within 24 hours, and shipped within 1-2 business days.
*The estimated turnaround time for PRE-ORDERS is 2-3 weeks. As a sustainable fashion brand, it is important to align our acts with our mission by avoiding overproduction. Thank you for your patience and consideration!
How can I track my order?
All orders will be shipped via USPS. Once you receive your confirmation, along with your tracking number, visit www.ups.com.
Can I cancel, return, or exchange my order?
There are no cancellations, returns, or exchanges. ALL sales are final!
What are the proper care instructions?
Considering that some statement pieces are hand-dyed, avoid over-washing. While you are here to contribute to sustainable practices, SAVE YOUR WATER!
Do you accept custom orders?
Yes! Please contact our email at ecostmt@gmail.com for all custom inquiries.